Frequently Asked Questions.
Where are you based?
We are based at Rishikesh (India) foothill of the Himalayas, the land of Mother Ganga and birthplace of Yoga. Our marketing office is in Delhi, which is the capital of India, and the production happens in Rishikesh.
Registered address Office – C75 Navkunj Apartments plot no 87 Ip Extension Delhi 110092 India.
Where is this village?
This village is at Rishikesh near Laxman Jhula; we support a group of Didis and their families there.
Do you sell strands as well or only mala’s?
Yes, we offer wholesale gemstones and wood bead strands.
What wood beads do you have in stock?
Rudraksha, Tulsi, Sandalwood, Rosewood, and Ebony wood. You can see all of the wood beads we sell here.
What gemstone beads do you have in stock?
We have too many to list here. So check out our entire list here.
Do you customize designs?
Yes, we do customize malas and bracelets. Click here for more information on the process.
How do you ship?
We ship through FedEx.
How long does delivery take?
It depends on where we are shipping to. It usually takes 5 to 6 working days once shipped, but the global shipping process sometimes runs into a snag. FedEx provides real-time tracking.
How much is the shipping?
For the USA and Europe, it is about $35/kg weight; for Australia, it’s about $45/kg. We have had a sustained positive track record using FedEx and believe this is the best service from our location.
How much are the duties and taxes?
This you need to check locally as every country has different rules and reporting requirements. The buyer has to take care of all the import duties and taxes.
Are you open to drop shipping?
No, we don’t do drop shipping!